NEOnet Tech for a Day

Technician for a Day

NEOnet offers a program that allows your school district to contract services on a per day basis. This contract would start at one day per week for a total of 45 days running from August 1 through July 31. A NEOnet technician will be available in your district between the hours of 8:00 am until 4:00 pm allowing for one hour lunch. This time will include any parts ordering or other administrative work needed. Qualified NEOnet staff will be substituted in cases of illness, vacation or training days

The NEOnet technician responsibilities will include:

  • Desktop Level Support
  • Order / Replacement of parts
  • Printer Repair and Maintenance
  • Software Support and Installation to Factory Specs (unless previously instructed otherwise)
  • LAN Hardware and Connectivity Support
  • Basic Server Maintenance
  • Network Cabling
  • Current List of Open and Finished Tickets
  • Up to date listing of days available

Network Services

In addition NEOnet also offers a Network Services program. This program covers any router and/or switch configuration, network setup and maintenance as needed. Services extend to both to both on site or telnet sessions and are available to your Local Area Networks or Wide Area Networks. Cost for this program is billed per hour in 30 minute increments for telnet sessions and one hour increments for on sites sessions. A minimum two hours is required for on site sessions. No travel or destination charges are incurred.

Services Areas Include:

  • Areas Wide Area Network
  • Configuration / Design / Implementation
  • Local Area Network Design / Implementation
  • Device Configuration including:
  • ATM Switches
  • ATM Endpoint Configuration
  • Ethernet Switches (VLANS)
  • Routers
  • Network Monitoring
  • Server Installation / Configuration
  • Ordering of high-end WAN/LAN hardware
  • Smartnet Suppor

Other Services

Districts may also bring equipment into NEOnet for estimations and repairs. Fees for this service will be priced per hour with a minimum of one hour.

**Fees to be determined

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Last Modified: 10/10/05